Sciensus About Us Sciensus About Us

About us.

Every day patients engage with Sciensus, and every day they teach us a little more. Our 70 million digital patient interactions have taught us that medicine, at its best, must be about the science of people. 

A fresh perspective on patient insights

 

Sciensus About Us

An innovative life sciences business

Sciensus is a global life sciences company specializing in market-leading patient access, engagement and insight solutions. With international presence, we sit proudly at the intersection of patients and their medicine, specifically those with chronic and long-term conditions,  rare diseases and cancer.

For more than 30 years, we’ve supported over 240,000 patients a year to access life-changing treatment across the world. Harnessing the power of more than 70 million patient interactions, captured through our advanced patient apps and digital platforms, we uncover vital insight into patient experience and the drivers of medicine adherence. Powered by these interactions, we develop and deliver innovative patient support programs and generate invaluable real-world insight to enable clinicians and pharmaceutical companies to drive better outcomes for patients.

Sciensus Europe’s leading provider of patient support programmes

Europe’s leading provider of patient support programs

Combining our clinical expertise with the latest digital patient monitoring technology, we provide tailored patient support programs (PSPs) across a range of therapy areas. By administering personalized nurse-led treatments at home, we provide comfort and convenience to patients, allowing them to receive care in a familiar and reassuring environment. Plus, with easy and convenient access to our digital patient apps, we put the practical, emotional and clinical support patients need right at their fingertips. Our holistic offering drives engagement, enabling patients to reach their goals, achieve better health outcomes and live their lives to the fullest.

Sciensus patient insight

Harnessing technology and patient insight for healthcare evolution

Healthcare is changing faster than ever. Sciensus is leading the way by recognizing that emerging digital healthcare technologies must be partnered with meaningful patient insight. We uncover profound insights about how patients interact with medicines in a real-world setting, enabling pharmaceutical companies and healthcare professionals to make faster, more informed decisions. Because, to understand how medicines work best, you must first understand ‘us’: the people who take them.

Sciensus | The Science of Us

An established presence in Europe

With over 1,500 colleagues worldwide, we’re dedicated to transforming patients’ lives across the globe. From our EU headquarters in Zug, Switzerland, we leverage deep insights into patient experiences and medication adherence to support patients with long-term conditions, rare diseases and cancer.

Our well-established European network ensures seamless support, including:

  • Delivering real-world patient insights through advanced patient apps and digital platforms combine with personalised human support
  • Medication coordination and delivery, completing more than 20,000 deliveries last year with more than 99% On Time
  • Procurement and GDP-compliant logistics across 4,700 delivery routes in 25 countries
  • Home-based administration by highly qualified nurses

Together with our industry-leading distribution hub in the Netherlands and multilingual customer services team in Germany, we deliver exceptional, personalised patient-centric care across Europe.

Learn more about our European offering

 

What we do

Sciensus connects healthcare professionals and pharmaceutical and biotech companies across life sciences with actionable real-world insights to elevate the patient experience. By enabling faster, more informed decision-making, together with our partners we’re driving better health outcomes for patients across the world.

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Patient access

Supporting healthcare professionals and pharmaceutical companies expand patient access to life-changing medication, driving medication adherence and delivering valuable real-world insight and data.

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Patient engagement

Empowering patients to engage with their health to get the most of their medication and treatment, make healthier choices, actively seek advice and achieve better health outcomes.

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Insights solutions

With over 70 million patient interactions, we’re capturing meaningful insights through our advanced stack of apps, digital platforms and in-person support, providing meaningful insights to pharma, biotechs and HCPs.

We are global

We have a dedicated team of over 1,500 colleagues in Europe, the UK and US committed to making an impact on patients’ lives.

How we connect patients with the medicines they need

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Our vision

To be the global leader in helping each and every patient make the most of their medicine.

 

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Our mission

To give patients control of their health through knowledge, choice, convenience and connection.

Patients are at the heart of everything we do

The world is changing, and so is the world of healthcare. At Sciensus, we are leading that change by putting patients first and empowering them to take control of their health through digital health solutions.

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Knowledge

Patient-centric services that give patients and customers the information they need.

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Choice

Giving patients and customers choice, enabling them to select and schedule services.

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Convenience

Enabling patients to get the support they want, when they want it, to improve their health.

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Connection

Connecting pharmaceutical companies, healthcare providers and patients through technology to deliver a better understanding of patient experience.

What makes us different

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Experts in a whole range of therapies

We support more than 50 therapy areas, from rheumatology, dermatology and gastroenterology to cancer treatments and rare diseases.

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Partners with the entire healthcare team

To ensure patients are fully supported, we work in partnership with everyone involved in their care, from hospital consultants to pharmacists.

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Driving adherence through innovation and human connections

We blend digital innovation with a human wrap around service, providing knowledge, convenience and an improved experience to patients to drive medicine adherence.