How do I keep my medicines cold if there’s a power outage?
If you receive prior warning that your home may experience a power outage, there are some things you can do to ensure your medicines are kept at the right temperature.
Try not to open your fridge, where your medicines are stored, after losing electricity unless it is absolutely necessary. Refrigerators and freezers will usually maintain a constant temperature for around twelve to twenty-four hours, depending on the model and whether you open the doors. If the power outage does not last long, your unit will maintain its interior cold temperature if you do keep its doors closed.
Keep a few ice packs in your freezer so that if the power is not restored after twelve to twenty-four hours, you can use the ice packs from the freezer and put them in a cool box/bag with your medicines. This should keep the medicines cold for at least 48 hours. If your power still has not been restored after this time, you should contact us for advice.
Other articles in this section
- How do I change my contact information or any details on my account?
- How do I nominate someone who can communicate on my behalf?
- How much buffer stock should I have and when should I receive my next delivery?
- My referring centre has changed my medicines, do I need to do anything?
- What happens if my dose changes?
- What should I do if I suspect my medication is faulty?
- How should I safely dispose of used needles, syringes or pen devices?
- What should I do if my medication is out of date?
- What if my medication is not stored at the right temperature or the fridge fails?
- How do I store my medication?
- What do I need to know about the delivery boxes containing my medication?