Where we get your information from
Referring Establishment / Centre – Hospital, Private Medical Consultants, GPs, others involved in your care |
From You – when you complete our forms, contact us, when we visit you as part of patient support and nurse programme, during our delivery process of your medicine, online, etc. |
Clinicians, Nurses & Therapist– when they visit you to provide a service they will gather information from you which is noted on our clinician evaluation forms and your patient record. |
Laboratories – as part of any medical blood testing results. |
Legal – Solicitors, Legal Representatives acting on your behalf or managing any claim, arranging your treatment for you and paying for your care. |
Regulators – Where you have approached them independently to act on your behalf |
Medical Insurance Companies – where they fund your care, we will receive information about you and your insurance policy |
Research and Survey companies – when we supply limited information e.g. name and contact details to carry out these activities on our behalf. |
Social Care and Safeguarding agencies – to enable us and them carry out our legal obligations for patient safety and care. |
Third Parties – Advertising networks, analytics & IT providers, persistence and adherence management providers. |
Other People – “recipient” you have authorised to act on your behalf or receive medicine when we carry out our deliveries. We will also hold their minimal personal information on your patient record. |
Parent, Guardian or Responsible Person – assigned and recorded to act on behalf of a paediatric patient (infant, children and adolescents) or someone who lacks capacity |