Sciensus Intouch app

Questions about Sciensus Intouch app

• When will I know my 2-hour delivery slot in the app?
• What happens if my delivery is cancelled?
• Can I change or edit my delivery in the app?
• I’ve confirmed my delivery date and have received a SMS of my delivery window, but I am now not going to be in to receive it, what can I do?
• Can I order my ancillaries using the app?
• My sharps bin is full, can I use the app to order a new one and organise collection of the full one?
• How do I order a sharps bin using the app?
• I need to order more ancillaries, but the app won’t allow me to change the quantities, what should I do?
• How do I Log In?