Can I choose a specific time slot for my delivery in the app?
The app allows you to book a delivery date which is an 8 am to 8 pm slot. If you have signed up to our text messaging service and you have a valid mobile number, you will receive, an SMS with your 2-hour delivery slot 24 hours before your delivery.
Your delivery contains vital medication. Therefore, we would ask that when you choose your 8 am to 8 pm slot, please ensure you select a date when you will either be able to receive your delivery, or when your nominated person can receive it on your behalf. This is to ensure we are able to support as many patients as possible and keep medicines wastage to a minimum.