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02/12/2024 – We are currently experiencing issues with our digital ‘contact us’ forms. We appreciate your patience and understanding as we work to resolve this. For urgent matters, please contact us via 0333 103 9499. Alternatively, please email us at generalenquries@sciensus.com with your Full Name, DOB, Postcode and the details of your query.

How to I raise a complaint?

If you wish to provide any formal feedback or raise a formal complaint, you can contact the Patient advocacy team by using the following channels:

Letter
Sciensus
Patient advocacy team
107 Station Street
Burton on Trent
Staffordshire
DE14 1SZ

Email

patientadvocacy@sciensus.com
Please provide us with your name,
account information and details of
the complaint.

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