I am under 16, why can’t I manage my own account?
In the UK, the legal age that a child can consent to processing of their personal data for online services is 13 years. For a child under 13, the person holding parental responsibility for that child must give their consent.
However, Sciensus has taken an approach to set the age to 16 years. We’re looking to review this in the near future.
Other articles in this section
- I am 13 and have been given access to the NHS app by my doctor’s surgery https://www.nhs.uk/nhs-app/nhs-app-help-and-support/getting-started-with-the-nhs-app/who-can-use-the-nhs-app/why can’t I have access to the Sciensus app until I am 16?
- We are parents/guardians with shared parental responsibility for our child who is under 16, why can only one of us have access to our child’s account in the app?
- When creating an account, why do I get the ‘Oops, something didn’t go as planned.’, message?
- When I try to register, it tells me I am not eligible – why is that?