My referring centre has changed my medicines, do I need to do anything?
If, for any reason, your referring centre decides to temporarily pause your treatment, change your dose or stop your treatment, please let us know as soon as possible. This is so we can change or cancel your scheduled medication delivery.
Other articles in this section
- How do I change my contact information or any details on my account?
- How do I nominate someone who can communicate on my behalf?
- How much buffer stock should I have and when should I receive my next delivery?
- What happens if my dose changes?
- What should I do if I suspect my medication is faulty?
- How should I safely dispose of used needles, syringes or pen devices?
- What should I do if my medication is out of date?
- How do I keep my medicines cold if there’s a power outage?
- What if my medication is not stored at the right temperature or the fridge fails?
- How do I store my medication?
- What do I need to know about the delivery boxes containing my medication?