What happens if my delivery is delayed?
You will not receive a notification if your delivery is delayed. However, with the real-time map displaying the driver’s current location, you will be able to see if there has been a delay.
07/02/2025 – We are currently experiencing issues with the Sciensus Intouch app on Android version 12 and below. Our team is actively working on a fix. We appreciate your patience and understanding during this time. For urgent matters, please contact us at 0333 103 9499.
You will not receive a notification if your delivery is delayed. However, with the real-time map displaying the driver’s current location, you will be able to see if there has been a delay.